Shipping policy

How long does delivery take?

Our artworks require a short creation period before they are shipped.

Estimated creation time: Most hand-painted artworks are completed within 6–8 business days, depending on the artwork's size and complexity.
Estimated shipping time: Once completed, delivery typically takes 3–7 business days, depending on your destination and customs clearance.

During the painting process, we’ll keep you updated with photos or videos so you can share your preferences regarding details, colors, and overall feel. We ship your artwork only after you confirm that everything looks perfect.

How are the artworks packaged?

We take great care to ensure your artwork arrives safely:

Rolled canvas: Packed in a durable protective tube.
Framed artwork: Secured in a well-built wooden or reinforced box.
Each package is thoroughly checked before dispatch.

Who handles the delivery?

Depending on where you are and the size of your order, we work with trusted global couriers such as UPS and DHL to ensure fast and secure delivery.

Which countries do you ship to?

AURAFY ART currently ships within the United States.

If you're unsure whether we can deliver to your address or need any assistance, please feel free to contact us. We're always happy to help.

How much does shipping cost?

Shipping is included in the price of your artwork, no matter the destination. There are no additional shipping fees from us.

Is the shipment insured?

Yes. All artwork shipped through AURAFY ART is fully insured during transit.
If anything happens along the way, you are completely covered.

Can I send my artwork to another country or as a gift?

Of course. We can ship to any address you provide when placing your order.
If the artwork is a surprise or a gift, simply notify us—we’ll gladly help coordinate delivery discreetly.

International Taxes & Duties

For eligible orders, AurafyArt covers all applicable import duties and customs clearance fees, so you won't need to pay additional charges upon delivery.

If customs authorities require any information from you during the clearance process, our customer support team will be happy to assist.

Lost Packages

If your package appears to be lost in transit, please contact us. We will work directly with the shipping carrier to investigate the shipment and provide a suitable resolution.